Mental Health Billing Services

Spend Less Time on Billing. More Time With Your Patients.

Every hour spent on claims and payer follow-up is an hour not spent with patients. For most mental health practices, that trade-off adds up fast.

Accura Billing manages the billing, the follow-up, and the paperwork, so your time goes back to where it belongs.

5,000+

Satisfied Clients

Take the First Step to Better Revenue Today

Therapists and mental health providers deserve billing support as compassionate as the care they provide. eBridge RCM manages session-based billing, insurance credentialing, and claims recovery, so your practice runs smoothly. We take care of the financial side, giving you more time for your patients.

Medical Billing Solutions 24/7

As your practice grows, your billing needs change too. We're here to provide the support you need at every stage, helping you reduce administrative work and get paid with confidence.

Mental Health Providers We Support

No two mental health practices bill the same way.

A solo therapist has different billing needs than a multi-provider behavioral health clinic. Different provider types, insurance plans, and treatment services all come with their own billing requirements and we understand that.

We work with:

Psychiatrists
Psychologists
Licensed Professional Counselors (LPCs)
Licensed Clinical Social Workers (LCSWs)
Licensed Marriage and Family Therapists (LMFTs)
Psychiatric Mental Health Nurse Practitioners (PMHNPs)
Behavioral Health Clinics & Group Practices
Solo Practices & Telehealth Providers

Why Choose Accura Billing?

Choosing the right billing partner is very important because billing affects every part of your practice. Small and seemingly unimportant issues can turn into huge problems later in the form of denied claims. That's why, choose Accura Billing. We understand your specialty, keep your revenue on track and grow with your practice.

Here's what you can expect when you work with Accura Billing.

Mental Health Billing You Can Trust

Mental health billing has its own challenges. From coding and documentation to changing payer requirements, there is so much to worry about. We take care of the details, helping you submit cleaner claims and reduce avoidable errors.

Revenue Cycle Management

From insurance verification to payment posting and A/R follow-up, we manage every stage of your revenue cycle under one roof.

Fewer Billing Errors

The fewer mistakes in your claims, the smoother your billing process. We double-check coding and claim details before submission to help improve first-pass acceptance.

Payments Without Delays

We don't stop after submitting claims. Our team follows up with insurance companies to keep payments moving and resolve delays quickly.

Transparent Reporting

With the detailed and regular reports, we provide you, you know exactly how your practice is information and where your claims stand.

A Team That's Easy to Reach

Questions come up. When they do, you'll have a responsive team that's ready to help—not an automated support system.

Mental Health Billing Isn't Like Other Medical Billing

That's why mental health providers face some of the highest claim denial rates in healthcare. Psychiatrists see denial rates of nearly 16%, compared to an industry average of 5–10%.
A denied claim means more than delayed revenue. Every denied claim comes with extra paperwork, more follow-up and a lot of time spent fixing billing issues that could be used for patient care instead.
A right billing partner like Accura Billing makes it easier to manage these challenges and helps you avoid unnecessary delays.

Codes We Bill

Mental health billing runs on a different code set than general medical billing — and getting the wrong code on a claim is one of the fastest ways to see a denial. Here's what our coders work with every day:

90791 — Psychiatric diagnostic evaluation (initial intake, no medical services)
90792 — Psychiatric diagnostic evaluation with medical services
90834 — Psychotherapy, 45 minutes
90837 — Psychotherapy, 60 minutes
90853 — Group psychotherapy
90785 — Interactive complexity add-on code
99213–99215 — E/M codes for medication management visits, including PMHNP-billed encounters
96130 / 96131 — Psychological testing evaluation and additional hours

We also handle the HCPCS and modifier requirements around telehealth delivery (place-of-service and modifier combinations vary by payer) and the time-based documentation that CPT codes like 90834 and 90837 require to support the billed session length.

How We Work

Getting started is simple

01 We Learn About Your Practice

We review your current billing process, identify challenges, and understand your practice’s needs.

02 We Set Up Your Billing Workflow

Our team handles onboarding, verifies payer information, and integrates with your existing workflow whenever possible.

03 We Manage Your Billing

From coding and claims submission to denial management and payment posting, we take care of your day-to-day billing operations.

04 We Monitor Performance

We track claims, follow up on outstanding payments, and provide regular and easy to understand reports to help keep your revenue cycle on track.

Mental Health Billing Services Built Around Your Practice

Every practice has different billing needs. No matter the size of your practice and your billing needs, we can manage your entire revenue cycle or simply support the areas where you need extra help.

Insurance Eligibility Verification

We make sure your patients' insurance is verified before they walk through the door. That means fewer billing surprises, fewer claim delays, and a smoother experience for both your staff and your patients because nobody wants to find out after an appointment that a patient's insurance wasn't active or a service wasn't covered

Credentialing & Payer Enrollment

We manage the full enrollment process, from CAQH setup to payer applications, so you can get in-network without the paperwork sitting on your desk for months. This applies whether you're a solo provider adding a new payer or a group practice bringing on new clinicians.

Coding That Gets It Right

Accurate coding is one of the biggest factors in getting claims paid. Our certified coders assign the right CPT, HCPCS, and ICD-10 codes based on the services you provide, then review everything before the claim is submitted.

Claims Submission

Every claim is scrubbed and reviewed before submission. That means fewer claims bouncing back for avoidable reasons, and a higher first-pass acceptance rate from the start.

Denial Management

When a claim does come back denied, we don't just resubmit it and hope. We track down the actual reason, correct it, and follow up with the payer until it's resolved.

Payment Posting

Accurate payment posting keeps your billing on track. We record every payment carefully, helping you avoid errors and maintain clean financial records.

Accounts Receivable Follow-Up

We stay on top of unpaid claims instead of letting them sit. Regular follow-up with payers keeps your outstanding balances from piling up and aging past the point of easy recovery.

Reporting & Revenue Insights

You get clear, regular reports on your claims, collections, denials, and outstanding balances, so you always know where your revenue actually stands, not just a guess at month end.

How We Handle Mental Health Parity & 42 CFR Part 2 Compliance

Mental health billing carries regulatory weight that general medical billing doesn't. Two rules in particular shape how claims and records have to be handled and getting them wrong costs more than a denied claim.

Mental Health Parity and Addiction Equity Act (MHPAEA)

Health plans can’t apply stricter limits to mental health and substance use benefits than they apply to medical and surgical care; not on copays, not on visit limits, not on prior authorization requirements. We build claims and track authorizations with parity requirements in mind, so your practice isn’t absorbing costs a plan is legally required to cover.

42 CFR Part 2

Substance use disorder records carry confidentiality protections stricter than standard HIPAA. As of February 2026, updated federal rules aligned Part 2 more closely with HIPAA, introducing a single unified consent for treatment, payment, and operations but the underlying protection against using SUD records in legal proceedings without patient consent still applies, and OCR now enforces violations with HIPAA-level penalties. We structure our documentation and billing handoffs to respect these consent and redisclosure boundaries, whether your practice provides SUD treatment directly or coordinates care with a program that does.

We’re a billing partner, not your legal counsel; for Part 2 policy language and Notice of Privacy Practices updates, that’s a conversation for your compliance attorney. But our processes are built around these rules, not around ignoring them.

Billing Challenges We Help You Overcome

Every delayed payment has a reason. We help you identify and resolve the billing issues that impact your cash flow the most.

Incorrect Coding

Incorrect CPT, HCPCS, or ICD-10 codes are one of the leading causes of denied claims. We review every claim carefully to help improve coding accuracy and reduce preventable denials.

Prior Authorization Delays

Missing or expired authorizations can delay reimbursement or lead to claim rejections. We help manage prior authorization requirements before services are provided.

Insurance Eligibility Issues

Coverage issues discovered after an appointment can create unnecessary billing delays. We check insurance coverage and benefits ahead of time to help avoid billing surprises later.

Telehealth Claims

Every player has its own rules for telehealth billing. We keep track of those requirements, so your claims are submitted correctly from the start. You will have to spend far less time fixing issues that are easily avoidable.

Denied & Rejected Claims

A denied claim doesn't have to mean lost revenue. We identify the cause, make the necessary corrections, and work to get your claims back on track.

Aging Accounts Receivable

Outstanding claims can quickly affect your cash flow. Our team follows up with payers to help reduce aging A/R and improve collections.

Credentialing Delays

Delays in provider credentialing can postpone reimbursements before you even start seeing patients. We manage the credentialing process to help you get in-network faster.

Slow Claim Follow-Up

Claims shouldn't sit unanswered for weeks. We proactively track pending claims and follow up with insurance companies to help keep payments moving.

Ready to Simplify Your Mental Health Billing?

Less time dealing with billing means more time for your patients and a healthier revenue cycle for your practice.

If you are not sure what’s causing delays and denials in your practice, we will review your work flow, find out problems and give you, their solutions

You might need full billing support or just help with a few parts of your billing process. Either way, at Accura billing, we’re here to help.

Book a Free Consultation Call Today

352

Projects Completed

120+

Happy Customers

12

Awards Received

15

Years In Service

What Our Clients Say

Their medical billing team significantly reduced claim denials and improved our cash flow. Professional, accurate, and always responsive to our needs.

Outstanding billing services with timely claim submissions and excellent follow-up. Our revenue has increased while administrative workload has decreased.

Reliable, efficient, and detail-oriented team. They consistently maximize reimbursements while keeping us informed throughout the entire billing process.

Exceptional expertise in insurance claims and payment recovery. Their proactive approach has improved collections and streamlined our billing operations.

Partnering with this team transformed our revenue cycle. Faster reimbursements, fewer claim rejections, and outstanding customer support every step.

Frequently Asked Questions?

Who can work with Accura Billing?

We support mental health providers of all sizes, from solo therapists to multi-provider clinics. No matter how your practice is set up, we'll tailor our billing services to fit your needs.

Do you handle insurance verification?

Yes. We verify insurance eligibility, benefits, copays, deductibles, and authorization requirements before services are provided.

Can you help with denied claims?

Yes. We identify the cause of denied claims, correct any issues, and resubmit or appeal them when needed.

Do you offer provider credentialing?

Yes. We handle provider credentialing and payer enrollment to help you get in-network with insurance companies.

Can you bill for telehealth services?

Yes. We manage telehealth billing while following the latest payer requirements and guidelines.

Can you work with my EHR or practice management system?

Yes. We work with a wide range of EHR and practice management systems.

How do your services improve cash flow?

We help improve your cash flow by submitting accurate claims, reducing denials and following up on unpaid claims.

Is my patient data secure?

Yes. We follow HIPAA-compliant processes to help keep your patient and billing information secure.